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2012.09.22 13:56:10
[SOLVED] How to reinstall NetBT Service on Windows XP after virus infection
jason

There is a fake 'FBI' virus going around. One of the things it does is disable the DHCP service and remove the NetBT service from Windows XP. Here is how to reinstall netbt.

http://www.christowles.com/2011/11/how-to-reinstall-netbt-on-windows-xp.html

 


Tags: SOLVED | Virus | NetBT | DHCP

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2012.09.14 01:02:39
[SOLVED] Relicense QuickBooks after cloning hard drive
jason

When cloning a hard drive with QuickBooks on it, it is necessary to relicense QuickBooks. Follow the procedure below:


Re-create damaged EntitlementDataStore.ecml file to resolve license and product registration issues

When you install QuickBooks, you enter license number and product code information to complete the installation and validate your copy of QuickBooks. If the encrypted file containing that information is damaged, QuickBooks will not open, and might display an error message. In those situations, deleting the entitlement file and reentering your license and product information may resolve the issue.

http://support.quickbooks.intuit.com/support/articles/HOW12406

 

 


Tags: Quickbooks | License Issue | SOLVED

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2012.04.13 09:55:17
[SOLVED] HP Installer Firewall Exception plug-in has stopped working
jason

Had a customer with a Vista 32-Bit PC trying to get their HP Officejet 6000 networked printer installed.  At 94% complete it would get the following error: "hp installer firewall exception plug-in has stopped working".  "APPCRASH"  hpzfwx01.exe.

Here is what I did:

I found "hpzfw01.exe." in the installation source ..\setup\hpzfw01.exe I highlighted and right clicked>Properties>Compatibility.  Select "Run this program in compatibility mode - Windows XP (service pack 2), OK/Apply.

The installation completed fine.


Tags: HP | firewall exception plug-in has stop | Error | SOLVED

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2012.01.03 14:25:07
[SOLVED] Windows 7 Firewall Error Code 0x8007042c
admin

After a Windows 7 virus cleanup, the Firewall would not start. It would give an error message 0x8007042. Found out the Firewall Service (and a few other services) were missing. The article below show how to restore the missing services and start the firewall.

 

http://social.technet.microsoft.com/Forums/en-US/w7itprosecurity/thread/5366225a-46e7-4d6c-a389-8bd18a5c3aad

 


Tags: Windows 7 | Firewall | Virus | Error | SOLVED | 0x80070424

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2011.07.09 02:45:11
[SOLVED] Automatic Updates not working in XP - fixed !!!
jason

Came across an issue after a computer virus cleanup / repair. XP SP3 Automatic Updates was disabled and you could not turn it on. Ran across this program that repaired the problem in no time.

Download a small program called Dial-a-fix. Sorted out windows auto update in seconds.

http://wiki.lunarsoft.net/wiki/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles

 


Tags: XP Virus Automatic Updates Fixed So

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2011.04.10 11:45:01
Choosing the right company for computer repair in Santa Clarita
jason

Choosing the right computer repair company in Santa ClaritaWhat do you do when your computer stops working and you want it fixed as soon as possible? Many minor issues can be solved by rebooting your computer; however that does not solve everything. Having the neighborhood computer kid try to fix it may only make things worse. So how do you select the right computer repair company what questions do you ask a company that does computer repair in Santa Clarita?

Experience

Have you repaired a problem like mine before?

Experience is everything. If a computer repair technician has already solved problems like yours, the faster it will be fixed. This results in a smaller bill. There are some problems that are rare and your technician may not have come across, so don’t be skeptical if they do not have all of the answers immediately.

If they speak confidently and intelligently on the subject, you are in good hands. Do not get stuck with paying a technician to learn how to fix your computer.

When you call up the computer repair company, make sure you speak with the technician who will do the work. Ask how much experience they have.

How long will it take?

Most issues can be solved on-site (within 1-2 hours is typical). If the computer has to be taken back to the shop, a 1-3 day turnaround is to be expected. Exceptions may come up once in a while (a special part may have to be ordered, etc). Any shop who plans on hanging onto your system for weeks may be giving you a reason to be concerned. Unless parts are back-ordered or hard to get, no repair should take weeks to complete.

Hourly vs. flat rates?

Some companies have flat rates for specific jobs and most companies have hourly. Priority Technology Solutions typically charges an hourly rate because of how fast we work and to efficiently we multitask. This results in a lower cost for our customers.

Many shops charge a flat rate because they lack experience and are uncertain how to fix many issues. Rather than charge a customer for them to “learn how to do it”, they will charge a flat rate and ‘figure it out’ as they go. It is important to know what you are in for before getting the bill.

References / Reviews

References and online reviews can help you choose the right computer repair company. Be sure to ask for a list of references if you have a large project planned.

One note about online reviews; beware of fake “paid for” reviews. If a company in Santa Clarita has a disproportionate number of online reviews, take the time to sift through them. There are search engine optimization companies you can pay to write reviews about your business. This is done to increase your search engine ranking. You can usually spot them because they use the same “keywords” and the company name over and over again. Stay away.

How safe is my computer and data?

Trust is important. You must be able to trust your technician. After all, they have access to all of your information. All too often I hear stories about how a computer repair shop employee deleted customer’s data without even notifying them (pictures that cannot be replaced, documents and reports that took hours to create, financial data, and years’ worth of music collections that cost a small fortune).

Ask about data backup before your technician takes your system.  Many shops will offer to perform a data backup for you before doing any other work to your system.

Make sure everything is working

Many technicians may only fix the problem you brought your system in for and nothing else.  Make sure your technician does a thorough analysis of your system.  It will not only save you grief in the long-run, but save you time and money in having to deal with the issue again. It would be reasonable for the computer technician to hold onto your computer for a little longer if you are getting a full inspection and repair done (it’s usually worth it).

Following these helpful tips, you can rest assured that you have chosen the right computer repair company for the job.

Jason Vasquez
President – Priority Technology Solutions

“Best Computer Repair in Santa Clarita”

 


Tags: Computer Service | Computer Support | Santa Clarita | Computer Repair

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2011.03.31 04:01:14
[SOLVED] Windows XP Update Error 0×80070424 – Solution
jason

While fixing a virus infected PC today I came across the following Windows Update error in XP 0x80070424.

The PC would not update. I found that Error 0×80070424 is caused by a dll registration problem.

[SOLUTION] to Error number: 0×80070424 in XP Windows Update follow the steps below:

Click on Start -> Run and paste the command below and enter

%SYSTEMROOT%\SYSTEM32\REGSVR32.EXE %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

Done!

Launch windows update again, you should be able to perform the update now.


Tags: XP | Windows Update | Error | 0x80070424

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2011.03.21 01:46:25
Security Alert - Facebook https:// loophole
jason

sad-facebookIn my previous post I talked about the new Facebook security feature to enable a secure connection (https://www.facebook.com...). Well turns out there is a loophole that you must be aware of if you use Facebook apps, games, etc.

KCITP Member Kris Nessa discovered and posted this on Hacker News.

 

Facebook new SSL setting has loophole/defect around apps.

Issue: After seeing the new Facebook Security setting to enable a secure session, I tried out the setting. The setting has a loophole (or a defect if you want to call it that). If you engage in any apps that run on Facebook, these apps may need to take you out to a non-secure session. When the new Facebook SSL security option is enabled, and you try to go to a non-secure session to engage in the app, Facebook will notify you with a message asking you if it’s ok to jump out to the non-secure session. If you choose to jump out, at this point Facebook is disabling your Account Security SSL setting. That’s right. So when you’re done playing Farmville (or whatever app you choose) and go to log into Facebook later, Facebook has disabled the SSL and you are back to non-secure Facebook browsing and interactions.

There are a few options out there to force security on your web browsers and you can get by this issue of Facebook disabling your setting and ensuring you’re always browsing the secure session of the application (and SSL of all websites).

Alternatives/Fixes: If using Mozilla Firefox, there is a free, beta add-on, HTTPS Everywhere from the Electronics Frontier Foundation. I’ve installed and tested this, and it works as desire (you may want to uninstall the browser toolbar it installs by default).

If using Google Chrome, there is an extension, KB SSL Extension. I have not tested or verified this extension.

I couldn’t find any current updates for Safari and Explorer browsers.

So what do you do about it? If you do use apps, you will have to go back into your security settings and turn back on 'Secure Browsing' each time until Facebook fixes this issue.

Source Link: Hacker News


Tags: Facebook | Security | Hacking

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2011.03.21 01:21:59
Facebook Security - http:// vs https://
jason

Facebook LogonFacebook has implemented a new feature in the past few months that allows you enable a secure session. I am still seeing many people using the old (unsecure) setting.

Look at your address bar (URL); if you see http://www.facebook.com... instead of https://www.facebook.com... then you do nott have a secure session (you can be hacked).

Go to Account|Account Settings|Account Security and click Change. Click the checkbox under "Secure Browsing (https)". FB defaults to the non-secure setting. Click 'Save'.

While you are at it, take time to review your privacy settings.

 

find-us-on-facebook


Tags: Security | Facebook

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2010.12.28 10:06:15
Virus Removal Tool
jason

Interesting site for virus information: http://www.onlinecomputerfixes.com/virus-removal/

They try to push their product, but it is a good archive for the types of 'FAKE' virus tools.


Tags: Virus | Security

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2010.04.26 14:20:57
3-2-1 Backup!
jason

I preach all the time about Backup! Backup Backup Backup!

I just had a customer call this weekend whose hard drive had crashed. This was a serious hard drive crash with physical damange to the drive. Needless to say, she did not have a backup. Even worse, her school final papers were on that drive and they were due in one week.

So I feel the need to remind everyone about the importance of backing up. Backup is easy as 1, 2, 3.

Actually, 3-2-1...

3 - You need to have at least three copies of your information. The original files and two backup files.

2 - Have those two copies on two different types of media such as CDs, USB Flash drives, external hard drives or internet based backup sites.

1 - Finally, you MUST keep one copy offsite. Wheather it is an online copy or one copy at home and one at the office, keep one copy offsite.

Please call us if you have ANY questions about backing up or need assistance with implementing up a proper backup system for your home or business.


Tags: Backup | Hard Drive Crash

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2010.03.20 12:35:06
Facebook Safety Tips
jason

Protect your identity – Be careful what information you post. Many thieves use social network sites for identity theft.

Set your profile to “Private” – Change your privacy settings so that only your friends can see your profile, photos and wall posts.

Keep your location general - Never post your exact address.

Be selective with your photos - Manage photos in which you are "tagged." You can "remove tag" on any ones you don’t will to be linked to your profile. Don’t post photos you don’t want everyone to see.

Games? – Many people play the Facebook games (Farmville, Mafia Wars, etc.) but most may not know that they are sharing their information and all of their friend’s information with the companies that makes these games.

DELETE FACEBOOK EMAIL – Many viruses are being spread as emails that look like they are coming from your Facebook friends. Many of the links in these emails will take you to an infected web page. Instead, simply delete the email and log on to facebook to read your messages or requests.


Tags: Facebook | Safety | Security

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2010.02.24 14:04:34
FIX: Virus causes windows to log on then log off (XP/Vista)?
jason

There is a virus going around that causes Windows to automatically log off once you log on. After a bit of time messing with it I found the following solution. Either use Remote Registry or startup with a Bart-PE disk or connect the hard drive to another PC to access the HKLM registry.

Edit these values and type the correct path of shell :

Shell = explorer.exe
Userinit=c:\windows\system32\userinit.exe

NOTE: These files may also be deleted by spyware. You may need to extract them using the Windows CD.

Steps for rectifying this problem:

Log on to a networked computer.
Run Regedit.exe
Point your cursor to HKEY_LOCAL_MACHINE
Select File > Connect Remote Registry
Type computer name (infected computer)
Navigate to the following location in registry of destination or infected computer


HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon


Edit these two values in right pane:

Shell
Userinit


Change these two values to
Shell=explorer.exe
Userinit = c:\windows\system32\userinit.exe
Exit from Registry
Restart Infected computer.
You should be able to log on to computer.
If it did not work then go to back steps and just copy or write the file userinit.exe

If you have any questions or need assistance call us at 661-268-4110.

 


Tags: Virus | SOLVED | FIX | Logon | Logoff | XP | Windows

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2010.01.28 12:32:55
Internet Explorer Security Vulnerabilities
jason

ShieldRefresh161x55

Apply the Critical Security Updates for Internet Explorer Vulnerabilities

Keep up to date on your windows updates. There have been many security issues with Internet Explorer. One of the recent updates resolves seven privately reported vulnerabilities and one publicly disclosed vulnerability in Internet Explorer. The more severe vulnerabilities could allow remote code execution if a user views a specially crafted Web page using Internet Explorer. This security update is rated Critical for all supported releases of Internet Explorer.

Tags: Microsoft | Internet Explorer | Security

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2010.01.02 11:57:46
Great Online Shopping Extension for Firefox/IE
jason

InvisibleHand 1.8

Automatically shows a discreet notification when a better price is available on a product you're browsing. Covers over 100 retailers in the US, UK and Germany.

http://www.getinvisiblehand.com/

 


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2009.11.24 14:46:05
Top Holiday Scams to Avoid
jason

The holidays are a wonderful time of year…for criminals. Beware of these scams that are prevalent during the holiday season.

Dangerous Downloads

While the occasional dancing elf, Hanukkah Jingle or winter screensaver may be nice, beware of what you click on. May viruses can be spread through email and infected web links. What's worse, some holiday-themed downloads can leave you vulnerable to identity theft and fraudulent activity. Always be extremely careful about what you click on, install or download from the Internet.

Evil e-cards

People love to send e-cards, especially during the holiday season. These can deliver more than just the holiday spirit. Some contain destructive viruses cleverly disguised in holiday cheer. As soon as the recipient opens the e-card or a link contained within it — often appearing to come from a friend or family member — a virus could be unleashed into their computer.

Auction Scams

Every holiday season it seems that there is one hot item that all the kids want. Desperate parents many turn to the internet to find the "it" gift just in time for Christmas. Beware of websites that advertise deals too good to be true. It may sound tempting, but often the gift never arrives and parents are left holding an empty bag. They may also become victims of identity theft by the unscrupulous merchants. To avoid gift scams, only shop at retailers you know and trust, go directly to their Web sites rather than responding to an email or pop-up advertisement, and use a credit card rather than debit card or other form of payment. With a credit card, you're less likely to have to pay for fraudulent charges.

Holiday Hackers

With the explosion of online holiday shopping in recent years, more and more people are falling victim to hackers who send scam emails disguised as notices from well-known companies. The email usually asks the recipient for their account information in order to confirm an order or shipping address. Once the account details are provided, hackers are free do whatever they want with it, often selling the information to others for a large profit.

How to avoid being a victim

Be careful of where you go and what you click on. Only use credible online retailers. Check the reputation of an online vendor by visiting http://www.bizrate.com/ or http://www.epinions.com.

For more information on computer security visit us at www.PriorityTechSolutions.com


Tags: Holiday Scams

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2009.11.11 00:44:57
Netbook vs. Notebook (Laptop) Computers
jason

netbooks-vs-notebookIt’s the holiday time and if you are in the market for a new laptop, keep these tips in mind when choosing.

Netbooks or “Mini Notebooks” are inexpensive mini laptops. They are a fraction of the size of regular laptops and have many limitations. Notebooks/laptops are larger, more expensive yet more powerful. Netbooks have many limitations to them. Their screens and keyboards are small. Most do not have CD/DVD drives. Finally, they have weak processors; so don’t expect to do high end graphics or games on them.

So which one is right for you? Netbooks are great for getting on the internet and writing emails, surfing the web or typing letters. Notebooks are great for tasks that require more power such as graphics and games. Finally price is a large factor. Netbooks range from $249 to $499. Notebooks start at $300 and go up from there.

This holiday season look for many great deals from the different manufacturers. There are deals to be had, even in this economy.


Tags: Netbook | Notebook | Laptop

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2009.10.09 03:28:24
Free AntiVirus for all Pcs!
jason

Microsoft Security Essentials AntiVirusThat’s right...I said FREE!!! Microsoft has finally come out with their very own AntiVirus software for PCs...Microsoft Security Essentials. From my experience it is very good. It may not be as fast as some of the other programs out there, but that is because it is thoroughly scanning each and every file on your system to keep you safe.

Stop paying those yearly fees for your AntiVirus software and download Security Essentials from Microsoft today. You won’t be disappointed.

www.microsoft.com/Security_essentials/


Tags: Microsoft | AntiVirus | Free | Security Essentials | Security

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2009.10.02 14:46:29
Windows 7 coming soon...
jason

By now many of you may have heard about Microsoft’s next major operating system named Windows 7 due to be released October 22nd. It’s hard to believe that Vista is almost three years old. Most people either love or hate Vista...mostly hate. Well I’m glad to say Microsoft has finally gotten it right this time. Windows 7 is Vista done right! With all the bad press Vista had received, Microsoft listened and fixed many of the issues. Windows 7 is not only faster than Vista, it is more secure. Windows 7

So do you need to upgrade? It all depends on your hardware and software. If you have a machine that is only a year or two old, you will want to consider the upgrade. If you have a machine older than that, you would want to consider waiting until you get a new PC. Finally you will want to look at the software you use and make sure it is compatible with Windows 7.

I have been part of the beta test program and have been running Windows 7 for over 10 months now. I can tell you that it is much more stable and much faster than Windows XP and Vista.


Tags: Windows 7 | Microsoft | Upgrade

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2009.07.22 13:33:23
Don't use Passwords!
jason

Don’t use PassWords!

Yes, I am serious. We all have too many passwords to remember. A big security mistake is to use the same easy password everywhere. I recommend to my clients the use of ‘Pass Phrases’ or sentences. An example would be “Now is the time.” As a passphrase it would be typed out as ‘Nowisthetime.’

Pass phrases accomplish many tasks. Sentences are easier to remember than some long, cryptic password (i.e. 4M51jQ1). They meet the length and complexity requirements of most security systems. They are NOT your birthday, anniversary or kids/pets names. To change your password from site to site, add something to the end (i.e. Nowisthetime.ebay or Nowisthetime.yahoo).

It is good practice to change your passwords/passphrases every 3-6 months. Finally, please do NOT write your password down and stick it to your monitor or under your keyboard.


Tags: Passwords | Security | PassPhrases

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